Terms & Conditions

Website Use and General Terms & Conditions

The Somerset Cottage website(s) (“our site”, “site”) and related services are made available to site visitors (“you”, “your”, “yours”) pursuant to the following Terms & Conditions (T&C), and any other rules posted on our sites. By visiting “ILoveMerino.com” you are accepting the T&C. If you disagree with these terms, please discontinue use of the site immediately.

Registration
To use some of the services of the site you may need to register. From time to time we may change the requirements of registration.

The information you are required to provide when you register must be true, accurate and current. Should any of your information change, please notify us by logging in to the website and updating your details, or by emailing us at sales@ilovemerino.com.  You may also wish to view our Privacy Policy.

Intellectual Property Rights
You acknowledge and agree that all copyright, designs, logos, trademarks and other intellectual property and material rights relating to the content contained in this site shall remain at all times the property of Somerset Cottage.

Content
In addition to the Intellectual Property Rights listed above, content is defined as any graphics, photographs including all image rights, sounds, music, video, audio or text on this site. Somerset Cottage tries to ensure that all content on this site is accurate and complete, however Somerset Cottage does not warrant or represent that the content is accurate, error free or reliable, or that your use of the website content will not infringe on the rights of third parties. Your use of the website is at your risk. Whilst we have many safeguards in place and try our hardest to minimise any risk, Somerset Cottage does not warrant that functional aspects of the website content will be error free or that this website content or the server that makes it available be free of viruses or other harmful components. If your use of this website results in the need for replacing or servicing property, material, equipment or data, Somerset Cottage is not responsible for these costs.

Links to Third Party Sites
We may include hyperlinks on this website to other websites or resources operated by parties other than Somerset Cottage. Somerset Cottage has not reviewed all of the sites linked to its website and therefore is not responsible for any of the content or accuracy of external websites or pages. Furthermore, we are not responsible for the availability of external websites or pages and do not endorse them nor are we liable or responsible for the privacy practices or the content of the external websites or pages.

Sales and Ordering
Items that you selected to purchase will appear in your Shopping Cart. Should you change your mind prior to check out and payment, you may edit your Shopping Cart accordingly.

When you check out we will verify your credit card, process payment and place the order. If you do not go through the check out process your order will not be processed and your credit card will not be charged.

Once your credit card payment has been processed and your address verified, you will receive an email confirming the details of the order.

We reserve the right not to accept your order in any event, for example, that we are unable to obtain authorization for payment, that the item is out of stock or does not satisfy our quality control requirements. Furthermore, we may refuse to process a transaction for any reason or refuse service to any person at any time at our sole discretion.

We will not be liable to you, or any other third party for the withdrawal of any merchandise from the site whether or not that item has been sold; removing or editing any materials or content on the site or refusing to process a transaction after processing has begun.

Information
By providing us with your personal information, you authorize us to perform credit checks and, where necessary, to transmit or obtain information about you (including updated information) to or from any third parties from time to time, including but not limited to your credit card number or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchases.

The onus is on the purchaser to supply the correct information to us. This includes name, address, telephone number(s), email addresses and credit card details.

Pricing
Items on the website are priced in New Zealand dollars and are inclusive of GST. If the purchase is to be sent to a New Zealand address, GST will be indicated on your invoice. If the delivery is to an international address, GST will be subtracted from the total price. All prices and offers remain valid as advertised and are exclusive of delivery costs. Delivery charges will be added to your item(s) prior to payment.

Any taxes, duties, clearance charges or the like, payable in the country of destination of any purchase are payable by the purchaser.

 

Methods of Payment

Credit Cards
Credit Card Payments are processed through Payment Express (developed by Direct Payment Solutions Limited). You will be taken to a secure page on their site to complete the transaction, after which you will be returned to our website. This means that we do not see or store your credit card details, and the purchase is totally automated. Your details will be encrypted, and sent via a secure connection, so you can be sure that they are safe.
DPS are a reputed company (certified with banks in New Zealand, Australia, Pacific Islands, Singapore, South Africa, USA and United Kingdom) and you can be confident of your online safety.

Other Payment Methods
We understand that it is sometimes difficult to trust online payment methods. We assure you that our Credit Card processing is safe, however we also provide other payment methods if you would prefer:

Direct Credit
You can pay by Direct Credit, by going to your online banking account and making a payment to the bank account details provided on your invoice. Please ensure that your order number is used as a reference.
Orders that have been paid for by direct credit will only be shipped once the payment has been cleared. This may take several days.



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